Legal
Legal Information & Policies
It's Okay to Be Different · itsokeytobedifferent.com · Last updated: March 2026
This page outlines the legal policies, terms of service, privacy practices, and conditions for using the services offered by It's Okay to Be Different. These policies comply with Finnish law and EU General Data Protection Regulation (GDPR).
Contents
1. Terms & Conditions
By booking or using services provided by It's Okay to Be Different, you agree to the following terms:
Services
The services offered include parent consultations, coaching, webinars, workshops, and guidance related to children with neurodevelopmental needs.
Payment
Payment is required before booking confirmation. All services are billed per started half-hour unless otherwise stated in a package agreement. Accepted payment methods may include bank transfer, PayPal, or another agreed method.
Cancellation Policy
Cancellations must be made at least 7 days before the scheduled session to receive a 50% refund. Cancellations made less than 7 days before the scheduled session are non-refundable. This policy applies to consultations, packages, webinars, and workshops.
Packages
Package sessions must be scheduled within a reasonable timeframe agreed upon between the client and the provider. Packages become binding once payment has been received.
Governing Law
All services and agreements are governed by Finnish law, regardless of the client's country of residence.
2. Billing & VAT Information
- →All prices listed on this website include Finnish VAT (ALV) unless otherwise stated.
- →Payment must be made before booking confirmation.
- →Invoices can be provided upon request.
- →For international clients, VAT is applied according to EU VAT regulations.
- →Non-EU clients may be invoiced without VAT depending on applicable tax rules.
3. Disclaimer – Coaching & Guidance
The services provided by It's Okay to Be Different are experience-based coaching, guidance, and practical support for parents and families of children with neurodevelopmental needs.
Important notice:
- →I am not a licensed psychologist, therapist, medical professional, or healthcare provider.
- →The services offered do not replace medical, psychological, or therapeutic treatment.
- →Advice and strategies are based on experience and practical knowledge, but the client is responsible for how the advice is implemented.
- →Outcomes cannot be guaranteed.
- →By using these services, clients acknowledge and accept this disclaimer.
4. Limitation of Liability
To the maximum extent permitted by law, It's Okay to Be Different shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of services, guidance, or advice provided.
All services are advisory and educational in nature. Clients are responsible for their own decisions and the implementation of any strategies discussed during consultations.
5. Confidentiality
All information shared during consultations will be treated as confidential and handled with respect and discretion.
Information will not be shared with third parties without the client's consent, unless required by law.
6. Online Services
All consultations are conducted online via digital platforms such as Zoom, Google Meet, or WhatsApp video.
- →The client is responsible for having a stable internet connection and a suitable private environment for the consultation.
- →The provider cannot be held responsible for technical disruptions caused by third-party platforms.
7. Privacy Policy (GDPR)
We respect your privacy and process personal data in accordance with GDPR and Finnish data protection legislation.
Personal data we may collect
- ·Name
- ·Email address
- ·Contact information
- ·Information voluntarily shared in consultations or communication
Purpose of processing
- ·Communication with clients
- ·Scheduling consultations
- ·Providing services
- ·Responding to inquiries
Data protection
- →Personal data is stored securely.
- →Data is not shared with unauthorized third parties.
- →Data is only kept as long as necessary to provide services or comply with legal obligations.
Your rights under GDPR
- ✓Access your personal data
- ✓Correct inaccurate data
- ✓Request deletion of your data
- ✓Restrict or object to data processing
- ✓Request data portability
Requests can be made via email.
10. Contact Information
If you have questions regarding these policies or your personal data:
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